A Job Done Well

for managers caught in the middle

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The Impossible Trade-off Between Cost and Service

Season 1 – Episode 9: It Is Much Easier Than You Think This week, we tackle the challenge of balancing cost and service delivery. Organisations and teams often struggle with this challenge, so we explore why and then explain how you can have your cake and eat it too. If you enjoy this episode, please check out our other episodes, follow, like and review the show. If you have any questions, comments or thoughts on what we discuss, please drop us a line at Jimmy@ajobdonewell.com or James@ajobdonewell.com Further Information Cost Versus Service Quality Handout. Transcript James: 0:03 hello, I'm James. Jimmy: 0:04 Hi, I'm Jimmy. James: 0:05 Welcome to A … [Read more...]

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