A Job Done Well

Making Work Better

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Overcommitted and Underdelivering? Here’s How to Say No.

Season 3 – Episode 19 Saying no isn’t about being difficult—it’s about protecting your priorities, your sanity, and, ironically, your relationships. In this episode of A Job Done Well, Jimmy and James dissect the art of the polite but firm refusal, exposing why so many of us default to “yes” and the damage it quietly inflicts. From the social wiring that makes us people-pleasers to the hierarchical pressures of the workplace, they unpack the psychological traps that turn us into overcommitted, underdelivering messes. The hosts share their own cringe-worthy tales of saying yes when they should’ve said no—James’s ill-fated stint as a 70th-birthday party host, Jimmy’s recency bias leading … [Read more...]

Risk Management: Why You Hate It and How to Make It Useful

Season 3 – Episode 016: With Richard Rolls Risk management—it’s the corporate equivalent of eating your greens. You know it’s good for you, but sometimes you’d rather scoop your eyeballs out with a teaspoon than sit through another risk workshop. Yet, as this episode of A Job Done Well reveals, risk management isn’t just about spreadsheets, buzzwords, and endless meetings. It’s about stopping bad things from happening, so you can actually get on with your job. Joined by risk expert Richard Rolls, Jimmy and James dissect why risk management often feels like a bureaucratic nightmare, why people hide problems instead of addressing them, and how middle managers can use risk frameworks to … [Read more...]

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