A Job Done Well

for managers caught in the middle

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You Can’t Avoid Them: How to Deal With Difficult People Without Losing It

Dealing With Difficult People

Season 3 – Episode 2: Don't Be One of Them Difficult people aren’t just frustrating—they’re exhausting.  And most advice on dealing with them doesn’t actually work in real life. In this week's episode, hosts James Lawther and Jimmy Barber discuss strategies for dealing with difficult people at work. We all know them – those you dread interacting with – maybe they don't listen, or they snipe from the sidelines. Perhaps they ignore you, or nothing ever sticks to them when things go wrong. Regardless of who they are, James and Jimmy discuss how to deal with them effectively – both in the moment and over the long term, if their behaviour is systemic. James and Jimmy also challenge … [Read more...]

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