Season 3 – Episode 19 Saying no isn’t about being difficult—it’s about protecting your priorities, your sanity, and, ironically, your relationships. In this episode of A Job Done Well, Jimmy and James dissect the art of the polite but firm refusal, exposing why so many of us default to “yes” and the damage it quietly inflicts. From the social wiring that makes us people-pleasers to the hierarchical pressures of the workplace, they unpack the psychological traps that turn us into overcommitted, underdelivering messes. The hosts share their own cringe-worthy tales of saying yes when they should’ve said no—James’s ill-fated stint as a 70th-birthday party host, Jimmy’s recency bias leading … [Read more...]
Emotional Intelligence
Season 1 – Episode 23: What Is It and How Can You Develop It? This week, we talked to our resident L&D Guru, Amanda Gilbert, about Emotional Intelligence (EQ). What is it, why should you use it, what are the risks, and how can you develop it? Jimmy was put out by Rishi Sunak's lack of EQ when he trashed the credibility of his favourite trainers. James struggled to see the problem (he still can't spell empathy). If you've ever wondered about EQ and want to learn how to develop yours and improve your relationships, listen on. Sources and extra material are available below. … [Read more...]