A Job Done Well

for managers caught in the middle

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Everything at Work Is Really About Status

Season 3 Episode 30: With Ceri Newton-Sargunar Ever wondered why your team’s brilliant technical expert turns into a bumbling fool the second they’re promoted? Or why your boss would rather launch a doomed rocket than admit a mistake? Welcome to the brutal, biological truth: status is the invisible force driving every decision, conflict, and ego in your workplace. In this eye-opening episode, Jimmy and James are joined by Ceri Newton-Sargunar—neuroscientist, chaos theorist, and self-proclaimed "ologist"—to dissect how our primal need for status (success, power, or virtue) shapes behaviour, from boardroom power plays to the quiet despair of middle managers. Ceri reveals why even flat … [Read more...]

Mastering Decisions

Season 3 – Episode 13: The Manager's Essential Skill In this week’s episode, we discuss effective decision-making. It is the cornerstone of good management, and makes up 80-90% of a manager’s role. While pressure and incomplete information are constants, improving this skill is the fastest route to better results. First, we discuss four common mistakes. Then, to help you make solid choices, we discuss a simple, three-phase model: By moving from guesswork to a disciplined, reflective process, you can make better decisions and significantly improve your performance. Further Information Decision Making Checklist Transcript Speaker 6: 0:03 Hello, I'm James. Hi, I'm Jimmy and … [Read more...]

Unintended Consequences, and How to Avoid Them

Unintended Consequences

Season 2 – Episode 38: Examples and Solutions From Snakes to Microwave Ovens In this episode, hosts James Lawther and Jimmy Barber study unintended consequences and how they affect you personally and in business.  Their discussion ranges from Donald Trump’s tariffs to the introduction of Cane Toads in Australia and the invention of the microwave oven. They also share the unintended consequences that have impacted them personally (both positively and negatively).  Most importantly, the hosts also explore why these things happen and how to avoid them from derailing your work. As a bonus, you can learn about the perils of gardening and the joy of realising that you have stopped … [Read more...]

Twelve Insights for Christmas

Christmas Insights

Series 2 – Episode 16 We end the year with our version of the 12 Days of Christmas – a light-hearted look at some seasonal insights to help you over the festive period and into 2025. Amanda Gilbert our Learning and Development Guru attempts to keep us in order as we cobble together insights on habits, collaboration and how to behave at Christmas Do's. Thank you to everyone for listening, sharing, following, and supporting the podcast this year. We hope you all have an amazing festive period and a great 2025. If you're lucky, Santa won't be taking advice from James this year – when you've listened in, you'll know why! We hope to see you all for our next episode on January … [Read more...]

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Most Popular Episodes

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