Season 1 – Episode 5: The Path to a Thriving Organisation This week we mix things up a little - Jimmy will be interviewing James about his best-selling and highly rated book 'Managed by Morons' - everything from what inspired him to write the book, what impact he wants it to have through to his favourite film and most importantly - who are the morons! Transcript James: 0:03 hello, I'm James. Jimmy: 0:05 Hi, I'm Jimmy. James: 0:06 Welcome to A Job Done Well, Jimmy: 0:08 the podcast about the world of work and how to improve the daily grind Today's episode is something slightly different. I am going to be interviewing my co host James about the book that … [Read more...]
The Cleaner Who Knew More Than the CEO: The Power of Continuous Improvement
Season 1 – Episode 4: Your People Hold the Answers This week on A Job Done Well, Jimmy Barber and James Lawther dismantle the myth that continuous improvement is just for process geeks. Using examples from British Cycling’s marginal gains to the chaos of NHS operating theatres, they reveal how small, strategic tweaks—backed by data, observation, and a willingness to challenge convention—can transform performance. No buzzwords, no grand transformation programmes, just practical, often counterintuitive ways to get better at what you already do. The hosts expose the pitfalls that derail improvement: the HiPPO (Highest Paid Person’s Opinion) syndrome, the fear of looking stupid, and the … [Read more...]