Season 3 Episode 35: The 4MAT Model with Amanda Gilbert Have you ever sent an email so polished it could double as a mirror—only for no one to act on it? Or delivered a change initiative so inspiring it left your team staring blankly at their screens? This week, Amanda Gilbert joins Jimmy and James to discuss the 4MAT model, a framework that might save your next communication from the recycling bin of irrelevance. This isn’t about prettier PowerPoints or fancier fonts. It’s about why your message should matter to anyone but you, what you’re actually trying to say, how people might—might—do something differently, and what if they actually applied it. James, who is midway through writing … [Read more...]
When You Don’t Agree With The Message
But Sill Have to Deliver It. Season 3 – Episode 027 Ever been stuck delivering a message at work that makes you froth at the mouth like a rabid dog? Welcome to the club. This week on A Job Done Well, Jimmy and James tackle one of the most soul-crushing tasks a manager faces: delivering a decision you know is wrong. From performance management systems designed by third-rate sportsmen to closing sites for arbitrary profitability targets, the hosts dissect the emotional toll, the credibility crisis, and the sheer absurdity of corporate life. They explore why it’s so stressful, and why some battles are just not worth dying in a ditch for. But it’s not all doom and gloom. Jimmy and James also … [Read more...]
How to Deal With a Bad Boss
Season 3 – Episode 026 Bad bosses: the office equivalent of a microwave with a broken timer. It either leaves your career frozen in the middle or burns it to a crisp, and you’re never quite sure which setting it’s on today. In this episode of A Job Done Well, Jimmy Barber and James Lawther dissect the scourge of the workplace: the boss who turns a dream job into a daily grind. With a mix of war stories, dry humour, and hard-won wisdom, they explore why a bad boss can overshadow even the most rewarding roles, and—more importantly—what you can do about it. From the hypocrites who preach morality while chasing bonuses, to the indecisive leaders who’d rather watch a business burn than make a … [Read more...]
You Don’t Have a Time Problem—You Have a ‘Saying Yes’ Problem
Season 3 – Episode 19: Overcommitted and Underdelivering? Here’s How to Say No. You don’t need better time management. You need to stop agreeing to things you shouldn’t be doing. Saying no isn’t about being difficult—it’s about protecting your priorities, your sanity, and, ironically, your relationships. In this episode of A Job Done Well, Jimmy and James dissect the art of the polite but firm refusal, exposing why so many of us default to “yes” and the damage it quietly inflicts. From the social wiring that makes us people-pleasers to the hierarchical pressures of the workplace, they unpack the psychological traps that turn us into overcommitted, underdelivering messes. The … [Read more...]
Mastering Decisions
Season 3 – Episode 13: The Manager's Essential Skill In this week’s episode, we discuss effective decision-making. It is the cornerstone of good management, and makes up 80-90% of a manager’s role. While pressure and incomplete information are constants, improving this skill is the fastest route to better results. First, we discuss four common mistakes. Then, to help you make solid choices, we discuss a simple, three-phase model: By moving from guesswork to a disciplined, reflective process, you can make better decisions and significantly improve your performance. Further Information Decision Making Checklist Transcript Speaker 6: 0:03 Hello, I'm James. Hi, I'm Jimmy and … [Read more...]
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