Season 3 Episode 35: The 4MAT Model with Amanda Gilbert Have you ever sent an email so polished it could double as a mirror—only for no one to act on it? Or delivered a change initiative so inspiring it left your team staring blankly at their screens? This week, Amanda Gilbert joins Jimmy and James to discuss the 4MAT model, a framework that might save your next communication from the recycling bin of irrelevance. This isn’t about prettier PowerPoints or fancier fonts. It’s about why your message should matter to anyone but you, what you’re actually trying to say, how people might—might—do something differently, and what if they actually applied it. James, who is midway through writing … [Read more...]
Do You Really Need Process Improvement?
Season 3 – Episode 10 In the latest episode of "A Job Done Well," James Lawther and Jimmy Barber confront a polarising topic: Process Improvement. They tackle the central debate—is it essential for organisational health, or simply bureaucratic overhead? 1. The Core Conflict: Necessity vs. Bureaucracy Jimmy admits to a strong aversion to "process," associating it with endless documentation. James argues the opposite: that effective processes are the indispensable structures supporting successful businesses. The hosts explore the common resistance to process and why, despite its reputation, it remains fundamental to achieving results. 2. Actions for Better … [Read more...]