Season 1 – Episode 13: It Could Never Happen Here... The Post Office Scandal is one of the biggest miscarriages of justice the UK has seen. It has had tragic consequences for its many victims, and the fight for compensation is ongoing. Could it have happened where you work? Jimmy and James discuss what caused the scandal and what should happen next. The incident highlights the importance of understanding what's happening around us. So join us and reassure yourself that your management team would never create such a dire situation, would they? Here's an opportunity to learn from the mistakes of others. For any questions or if you need help ensuring you're not repeating the mistakes of … [Read more...]
The Trials and Tribulations of Transformation
Season 1 – Episode 12: Why Your Transformation Projects Fail This week, we discuss the trend for transformation. What do we mean when we talk about 'Transformation'? Whilst we agree that the need to 'transform' is a given in the ever-changing world, does this need to be done via large-scale IT projects? We bring to life some of the pitfalls and lessons we've learned from past experiences and discuss alternative approaches that may get you the outcome you need without the cost of an extensive programme. We then conclude with some hints and tips for running successful transformation programmes if that's the route you decide to take. If you have any questions, would … [Read more...]
Are Reorganisations the Solution to All Your Problems?
Season 1 – Episode 11: The Wizardry of the Reorg This week, we discuss the 'silver bullet' or ‘management magic’ that is a reorganisation or a restructuring. Some of the highlights/lowlights are: If you enjoy this episode, please like, follow and share the show. If you have any questions on this topic or need help solving your issues with reorgs (or just want to improve performance), get in touch via Jimmy@ajobdonewell.com or James@ajobdonewell.com Transcript James: 0:03 hello, I'm James. Jimmy: 0:04 Hi, I'm Jimmy. James: 0:05 Welcome to A Job Done Well, the Right, good morning, how are you doing? Jimmy: 0:14 Hi, James. Yeah, I'm … [Read more...]
What Makes a Great Leader?
Season 1 – Episode 10: Is Leadership All It Is Cracked Up to Be? This week, we are joined by a special guest - Learning and Development guru Amanda Gilbert, to start a series of podcasts discussing the topic of leadership. It will have practical and insightful leadership tips (thanks to Amanda), delivered with a slice of humour and always aiming to help you improve your performance and enjoyment at work. When we talk "leadership", we mean leaders at every level in an organisation, including those leading teams, projects, or simply leading the way in performance and behaviours. There will be something for everyone.If you've got any suggestions for aspects of leadership we should … [Read more...]
How to Solve the Cost vs Service Conundrum
Season 1 – Episode 9: It Is Much Easier Than You Think This week, we tackle the challenge of balancing cost and service delivery. Organisations and teams often struggle with this challenge, so we explore why and then explain how you can have your cake and eat it too. If you enjoy this episode, please check out our other episodes, follow, like and review the show. If you have any questions, comments or thoughts on what we discuss, please drop us a line at Jimmy@ajobdonewell.com or James@ajobdonewell.com Further Information Cost Versus Service Quality Handout. Transcript James: 0:03 hello, I'm James. Jimmy: 0:04 Hi, I'm Jimmy. James: 0:05 Welcome to A … [Read more...]