Podcast – Page 16

Are Operations a Thing of the Past?

Season 2 – Episode 3: Don't Get Left Behind. This week's discussion centres on the future of 'operations' within the U.K., where over 80% of us work in service industries. We delve into potential future scenarios and the historical undervaluing of 'operations'. We also examine the trends that are likely to influence this sector. We ask if A.I. will replace all our jobs and wonder why technological trends don't deliver as promised. Although the world and work will change, the fundamental challenges will persist—achieving cheaper, better, and faster outcomes. The conversation turns to practical operational thinking and the importance of enhancing operational capabilities … [Read more...]

Master Your Mood – Enhance Your Effectiveness

Season 2 – Episode 2: Advice From Rachael Edmondson-Clarke This week, we are joined by Rachael Edmondson-Clarke, an expert in Leadership Psychology and Biology. Rachael shares some fascinating insights on mood and how it can impact performance. Listen in to understand what mood means, how it affects you, and how you can manage yourself to deliver peak performance. Plus, you can learn which of us is the moodiest. Rachael is well worth listening to as a speaker and authority on behavioural change. She will help you become 10% better at work! To find out more, contact Jimmy, James or Rachael. … [Read more...]

Masterful Manager or Inspirational Leader?

Season 2 – Episode 1: Management vs. Leadership, Understanding the Overlap In this kick-off episode of season two of 'A Job Done Well,' James, Jimmy, and guest Amanda explore the distinction and overlap between management and leadership. We discuss how the business pendulum has swung toward leaders and leadership training and away from management. Has leadership become an overplayed idea? Would your business benefit from some good old-fashioned management? Listen as we delve into the role of leadership in motivating staff and setting direction. Is it a critical skill or just H.R. baloney? Should you focus on managing your systems or leading your staff? Maybe you should do both, or is it … [Read more...]

Season One Finale

Season 1 – Episode 35: The Director's Cut Join us for highlights from our inaugural season as we aim to enhance work performance and enjoyment. We'll revisit some standout moments and reflect on what we learned. Plus, don't miss an outtake disguised as a 'Director's Cut', which reveals how our performances can spiral into chaos yet emerge sounding almost professional post-editing. Listen in as James recounts tales of his worst boss and his penchant for Deming quotes. Try to guess who is going on holiday to Ayia Nappa and Ibiza and who will live the middle-class dream and head to the South of France in a Volvo. We're also excited to preview the intriguing topics we'll explore in Season 2, … [Read more...]

Transformational Leadership

Season 1 – Episode 34: A Game Changing Approach or Just Good Management? This week, as part of our Leadership Series, we explore Transformational Leadership – A leadership style for today's environment, where change is the only constant (if you believe the hype). Amanda shares a model to help define and understand the characteristics of a Transformational Leader, and we all bring this leadership style to life with our experiences... as ever, good and bad. We wanted to unlock the secrets of 'Inspirational Leadership'; however, we realised that this is an outcome, not a style... so Amanda introduced us to a great substitute that could help you 'inspire' your teams to 'transform' … [Read more...]