Season 3 – Episode 13: The Manager's Essential Skill In this week’s episode, we discuss effective decision-making. It is the cornerstone of good management, and makes up 80-90% of a manager’s role. While pressure and incomplete information are constants, improving this skill is the fastest route to better results. First, we discuss four common mistakes. Then, to help you make solid choices, we discuss a simple, three-phase model: By moving from guesswork to a disciplined, reflective process, you can make better decisions and significantly improve your performance. Further Information Decision Making Checklist Transcript Speaker 6: 0:03 Hello, I'm James. Hi, I'm Jimmy and … [Read more...]
How to Make Difficult Conversations Easy
Season 3 – Episode 7: With Amanda Gilbert In this episode of "A Job Done Well," James Lawther and Jimmy Barber are joined by learning and development expert Amanda Gilbert to tackle a topic we all face but often dread: difficult conversations at work (and beyond).After a quick catch-up (including university choices and Jimmy’s book recommendation for every man who has a mother), the team discuss why tough conversations feel so challenging—and how we can handle them better. Amanda introduces the "Ladder of Inference" model, helping us see how our assumptions and stories can unnecessarily escalate situations (including James’ run-in with a taxi driver!). Amanda shows how quickly we can jump … [Read more...]
How to Inspire Your Team
Season 3 – Episode 4: Everyone wants to inspire people - it's an ambition, a badge of honour, but is it that easy? Hosts James Lawther and Jimmy Barber talk about their experience of how they've been inspired by their managers (rarely) or demotivated by them (often), and their experience of trying to inspire others (ditto). Despite this, they identify some things anyone can do to inspire others—as ever, James reverts to system-related changes, while Jimmy focuses on the people side. But there are some things they agree on that could have a significant impact. Plus, you can hear about the Nottingham tradition for Cock on a Stick at the Goose Fair, a hotel recommendation for your next … [Read more...]
How to Thrive at Work
Season 3 – Episode 3: With Caroline Mabon This week, we welcome Caroline Mabon, co-founder of Compassionate Cultures, to discuss the concept of thriving in the workplace. We explore how individuals can take care of themselves, find joy and grow in their professional lives. Caroline shares insights from her company's research, including their Thrive and Grow Index, which helps organisations create environments where employees can thrive. Caroline also shares tips on how to 'Lead Yourself', aligned with her simple model: setting intentional goals, owning your personal development, and building resilience. Don't settle for work being ok. You deserve moments of joy every day! Further … [Read more...]
Mastering the Art of Networking
Season 2 – Episode 40: Tips and Strategies From Andy Warren In this episode, hosts James Lawther and Jimmy Barber discuss the importance of networking with special guest Andy Warren - the best-connected person we know! They talk about the nuances of networking, what makes it effective, and how to overcome common barriers. Andy shares invaluable insights, including key strategies such as the significance of personal branding, overcoming the fear of rejection, and the 80/20 rule in listening versus speaking. Whether you're just starting or looking to refine your networking skills, this episode offers practical advice to enhance your professional and social connections. They also face … [Read more...]