Season 3 – Episode 20: With John Seddon Welcome to the 100th episode of A Job Done Well—where we celebrate the art of calling out corporate nonsense and replacing it with something that actually works. This week, we’re joined by John Seddon, a management thinker so influential he’s got his own Wikipedia page (unlike James, who may or may not have written his own). John’s spent decades proving that traditional management—targets, incentives, standardisation—doesn’t just fail to improve performance; it actively makes things worse. John’s approach is simple: stop incentivising the wrong things. Most organisations reward behaviours that undermine their own goals. Engineers rushed to fix … [Read more...]
Is Conflict Our Greatest Natural Resource?
Season 3 – Episode 012: With Charles Irvine This episode introduces special guest Charles Irvine, who proposes a provocative idea: Conflict is our greatest natural resource. Key Discussion Points The Problem with Denial: Jimmy, James and Charles discuss how much time, energy, and resource people dedicate to denying the existence of conflict or avoiding it, leading to a "long tail of conflict" through rumination and anxiety. The Water Analogy: Charles uses the analogy of water—an essential resource that can nurture or destroy—to explain that, while conflict can be destructive, it must be channelled and worked with rather than demonised or avoided. Conflict vs. Consensus: James raises the … [Read more...]
Do You Really Need Process Improvement?
Season 3 – Episode 10 In the latest episode of "A Job Done Well," James Lawther and Jimmy Barber confront a polarising topic: Process Improvement. They tackle the central debate—is it essential for organisational health, or simply bureaucratic overhead? 1. The Core Conflict: Necessity vs. Bureaucracy Jimmy admits to a strong aversion to "process," associating it with endless documentation. James argues the opposite: that effective processes are the indispensable structures supporting successful businesses. The hosts explore the common resistance to process and why, despite its reputation, it remains fundamental to achieving results. 2. Actions for Better … [Read more...]
How to Prioritise Your Work and Increase Your Effectiveness
Season 3 – Episode 6 In today's world, we all face too many demands on our time—where do you start? How can you achieve more? The answer is never to work harder! This week, hosts James Lawther and Jimmy Barber explore ways you can prioritise the demands on your time by focusing on the most essential stuff and making the right choices so you can achieve more and avoid overwhelm and burnout. Stop being a slave to others' priorities and take control of your work. Plus, you can hear Jimmy's latest conspiracy theory and how James is progressing with his next bestseller! Transcript peaker 3: 0:03 Hello, I'm James. Hi, I'm Jimmy and welcome to a Job Done Well, the podcast that helps … [Read more...]
How to Thrive at Work
Season 3 – Episode 3: With Caroline Mabon This week, we welcome Caroline Mabon, co-founder of Compassionate Cultures, to discuss the concept of thriving in the workplace. We explore how individuals can take care of themselves, find joy and grow in their professional lives. Caroline shares insights from her company's research, including their Thrive and Grow Index, which helps organisations create environments where employees can thrive. Caroline also shares tips on how to 'Lead Yourself', aligned with her simple model: setting intentional goals, owning your personal development, and building resilience. Don't settle for work being ok. You deserve moments of joy every day! Further … [Read more...]