Season 3 - Episode 024 The first time you manage people is a little like being handed a live grenade with the pin already pulled. You’re promoted because you’re brilliant at your day job—only to discover that managing humans requires a completely different skill set, one nobody bothers to teach you. Welcome to the brutal, hilarious, and occasionally soul-crushing reality of middle management. In this episode of A Job Done Well, Jimmy and James dissect the moment they realised they were woefully unprepared for leadership. From James’s early days of bollocking subordinates (and then apologising) to Jimmy’s face-off with a delusional cashier who insisted she was never late, they expose the … [Read more...]
Why We Avoid Difficult Conversations (and How to Stop)
Season 3 – Episode 7: With Amanda Gilbert In this episode of "A Job Done Well," James Lawther and Jimmy Barber are joined by learning and development expert Amanda Gilbert to tackle a topic we all face but often dread: difficult conversations at work (and beyond).After a quick catch-up (including university choices and Jimmy’s book recommendation for every man who has a mother), the team discuss why tough conversations feel so challenging—and how we can handle them better. Amanda introduces the "Ladder of Inference" model, helping us see how our assumptions and stories can unnecessarily escalate situations (including James’ run-in with a taxi driver!). Amanda shows how quickly we can jump … [Read more...]
Why Some People Thrive at Work (and Others Don’t)
Season 3 – Episode 3: With Caroline Mabon This week, we welcome Caroline Mabon, co-founder of Compassionate Cultures, to discuss the concept of thriving in the workplace. We explore how individuals can take care of themselves, find joy and grow in their professional lives. Caroline shares insights from her company's research, including their Thrive and Grow Index, which helps organisations create environments where employees can thrive. Caroline also shares tips on how to 'Lead Yourself', aligned with her simple model: setting intentional goals, owning your personal development, and building resilience. Don't settle for work being ok. You deserve moments of joy every day! Further … [Read more...]
Why Most Leadership Development Doesn’t Work
Season 2 – Episode 32: The Cathedral Model, With Frank Devine In this episode, James Lawther and Jimmy Barber are joined by leadership development guru Frank Devine. Frank shares insights about which methods of leadership development work and which don't. After a long and varied career within HR working with some of the best organisations, people and academic research, Frank shares what he has learnt testing different "best practices". His research led him to develop the Cathedral Model (check out this link or click on the further information tab to see a diagram). It emphasises skills like recognition, coaching, and constructive feedback. We also discuss the pitfalls of … [Read more...]