Season 3 Episode 30: A Bad Idea That Refuses to Die Performance management systems: the corporate treadmill to nowhere. Organisations preach the gospel of improvement, then build systems so convoluted they’d make Kafka weep. Ratings are political, feedback is a weapon, and calibration meetings resemble gladiatorial combat. The result? A process so dark and detached from reality it should be a corporate snuff movie. Jimmy Barber and James Lawther aren’t here to sugarcoat it. They’re here to dissect why these systems fail: it’s because they’re designed by “Human Resource Professionals” who don’t understand humans. The hosts pull no punches: from the absurdity of ranking employees like … [Read more...]
The Job You’re Never Fully Prepared For: Managing People
Season 3 - Episode 024 The first time you manage people is a little like being handed a live grenade with the pin already pulled. You’re promoted because you’re brilliant at your day job—only to discover that managing humans requires a completely different skill set, one nobody bothers to teach you. Welcome to the brutal, hilarious, and occasionally soul-crushing reality of middle management. In this episode of A Job Done Well, Jimmy and James dissect the moment they realised they were woefully unprepared for leadership. From James’s early days of bollocking subordinates (and then apologising) to Jimmy’s face-off with a delusional cashier who insisted she was never late, they expose the … [Read more...]
How to Create a High-Performing Team (Part 2)
Season 3 – Episode 11: With Elana Friedman Elana Friedman, an expert in organisational development and team dynamics, continues her conversation with James Lawther and Jimmy Barber this week to discuss the secrets of high-performing teams. (Listen to part 1 here) Building on their previous discussion, this episode explores the second half of Elana’s Adaptable Team framework, focusing on two key areas: the learning rhythm within teams and the dynamics of team leadership. Elana shares practical insights on how high-performing teams create habits of reflective learning—emphasising the importance of regularly pausing to consider not just what the team is doing, but how they are working … [Read more...]
How to Make Difficult Conversations Easy
Season 3 – Episode 7: With Amanda Gilbert In this episode of "A Job Done Well," James Lawther and Jimmy Barber are joined by learning and development expert Amanda Gilbert to tackle a topic we all face but often dread: difficult conversations at work (and beyond).After a quick catch-up (including university choices and Jimmy’s book recommendation for every man who has a mother), the team discuss why tough conversations feel so challenging—and how we can handle them better. Amanda introduces the "Ladder of Inference" model, helping us see how our assumptions and stories can unnecessarily escalate situations (including James’ run-in with a taxi driver!). Amanda shows how quickly we can jump … [Read more...]
How to Inspire Your Team
Season 3 – Episode 4: Everyone wants to inspire people - it's an ambition, a badge of honour, but is it that easy? Hosts James Lawther and Jimmy Barber talk about their experience of how they've been inspired by their managers (rarely) or demotivated by them (often), and their experience of trying to inspire others (ditto). Despite this, they identify some things anyone can do to inspire others—as ever, James reverts to system-related changes, while Jimmy focuses on the people side. But there are some things they agree on that could have a significant impact. Plus, you can hear about the Nottingham tradition for Cock on a Stick at the Goose Fair, a hotel recommendation for your next … [Read more...]