A Job Done Well

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The Doctor Can See You Now

Season 2 – Episode 7: Lessons from the NHS and Solutions for Every Workplace In last week's episode, we discussed the issues highlighted in Lord Darzi's report on the current state of the NHS and concluded that many are common to other organisations and teams. This week, we share some of the solutions we've found that can help overcome these challenges, from breaking a backlog to finding the best opportunities for improvement. We also discuss how Jimmy regresses to childhood to stay mentally fit whilst James opts to do what he's told to stay healthy! To find out more, please get in touch with James or Jimmy.  Further Information Summary letter from … [Read more...]

Beyond the Backlog

Season 2 – Episode 6: What Can We Learn from the Current State of the NHS? This week, we discuss Lord Darzi's report about the state of the NHS. The NHS is a crucial part of our lives, both in moments of joy and crisis, and it's widely recognised that it faces significant organisational challenges. But are these challenges unique? We delve into similar problems in other organisations, from perpetual restructuring and backlog management to ignoring customer feedback. Additionally, James recounts his experience trading the sophisticated company at the Southwell Ploughing Festival for the thrills of the waltzer at Nottingham's Goose Fair. Next week, we'll focus on some of the solutions … [Read more...]

Leading Through Redundancy

Season 1 – Episode 27: Remember You Are Human Are you grappling with one of the most formidable leadership challenges? At some point in our careers, we must navigate the complexities of guiding a team through redundancy. There are numerous scenarios and types of programmes, from wholesale organizational failures to individual exits, and each has its nuances. However, a constant throughout is the critical role of leading people and teams effectively during this time. It can profoundly affect individuals' lives and their perception of you as a leader.  Today, our favourite leadership expert, Amanda Gilbert, is here as we discuss our experiences and offer our top insights and … [Read more...]

The Trials and Tribulations of Transformation

Season 1 – Episode 12: Why Your Transformation Projects Fail This week, we discuss the trend for transformation.  What do we mean when we talk about 'Transformation'?  Whilst we agree that the need to 'transform' is a given in the ever-changing world, does this need to be done via large-scale IT projects? We bring to life some of the pitfalls and lessons we've learned from past experiences and discuss alternative approaches that may get you the outcome you need without the cost of an extensive programme. We then conclude with some hints and tips for running successful transformation programmes if that's the route you decide to take.  If you have any questions, would … [Read more...]

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Most Popular Episodes

  • Stuck in the Middle: Why Managers Burn Out
  • The Job You're Never Fully Prepared For: Managing People
  • Why Your Tech-First Transformation Is a Waste of Money
  • 100 Episodes In: The Hard Truths About Management

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