Season 1 – Episode 19: Or Just Plain Odd? This week, our resident Learning and Development Guru, Amanda Gilbert, joins us again for the third episode in our Leadership series. We explore the subject of Curious Leadership (and we don't mean odd!) We conclude that this is a practical part of any leader's toolkit. It can have a positive impact if used correctly and at the right time. We share a helpful model to understand and assess your own levels of curiosity, some of the upsides and downsides to this approach, and, most importantly, how you can become more curious. If you need any help exploring or developing your personal or your team's curiosity, then get in touch at … [Read more...]
The Cleaner Who Knew More Than the CEO: The Power of Continuous Improvement
Season 1 – Episode 4: Your People Hold the Answers This week on A Job Done Well, Jimmy Barber and James Lawther dismantle the myth that continuous improvement is just for process geeks. Using examples from British Cycling’s marginal gains to the chaos of NHS operating theatres, they reveal how small, strategic tweaks—backed by data, observation, and a willingness to challenge convention—can transform performance. No buzzwords, no grand transformation programmes, just practical, often counterintuitive ways to get better at what you already do. The hosts expose the pitfalls that derail improvement: the HiPPO (Highest Paid Person’s Opinion) syndrome, the fear of looking stupid, and the … [Read more...]