Season 3 – Episode 023: With Paul Howley This week, Jimmy and James are joined by Paul Howley—a former radio astronomer turned corporate transformation expert—to dismantle the myth that technology is the answer to all organisational change. Here’s the truth: it’s not. With 36 years of experience across airlines, utilities, and financial services, Paul explains why most tech-driven transformations fail (70% of them, according to McKinsey) and how middle managers can deliver real change without a single line of code. The episode exposes the absurdity of chasing AI, new platforms, and digital tools as quick fixes. Instead, Paul shares a case study from financial services where a mortgage … [Read more...]
The Post Office Scandal
Season 1 – Episode 13: It Could Never Happen Here... The Post Office Scandal is one of the biggest miscarriages of justice the UK has seen. It has had tragic consequences for its many victims, and the fight for compensation is ongoing. Could it have happened where you work? Jimmy and James discuss what caused the scandal and what should happen next. The incident highlights the importance of understanding what's happening around us. So join us and reassure yourself that your management team would never create such a dire situation, would they? Here's an opportunity to learn from the mistakes of others. For any questions or if you need help ensuring you're not repeating the mistakes of … [Read more...]
The Trials and Tribulations of Transformation
Season 1 – Episode 12: Why Your Transformation Projects Fail This week, we discuss the trend for transformation. What do we mean when we talk about 'Transformation'? Whilst we agree that the need to 'transform' is a given in the ever-changing world, does this need to be done via large-scale IT projects? We bring to life some of the pitfalls and lessons we've learned from past experiences and discuss alternative approaches that may get you the outcome you need without the cost of an extensive programme. We then conclude with some hints and tips for running successful transformation programmes if that's the route you decide to take. If you have any questions, would … [Read more...]