Season 2 – Episode 7: Lessons from the NHS and Solutions for Every Workplace In last week's episode, we discussed the issues highlighted in Lord Darzi's report on the current state of the NHS and concluded that many are common to other organisations and teams. This week, we share some of the solutions we've found that can help overcome these challenges, from breaking a backlog to finding the best opportunities for improvement. We also discuss how Jimmy regresses to childhood to stay mentally fit whilst James opts to do what he's told to stay healthy! To find out more, please get in touch with James or Jimmy. Further Information Summary letter from … [Read more...]
Beyond the Backlog
Season 2 – Episode 6: What Can We Learn from the Current State of the NHS? This week, we discuss Lord Darzi's report about the state of the NHS. The NHS is a crucial part of our lives, both in moments of joy and crisis, and it's widely recognised that it faces significant organisational challenges. But are these challenges unique? We delve into similar problems in other organisations, from perpetual restructuring and backlog management to ignoring customer feedback. Additionally, James recounts his experience trading the sophisticated company at the Southwell Ploughing Festival for the thrills of the waltzer at Nottingham's Goose Fair. Next week, we'll focus on some of the solutions … [Read more...]