Season 1 – Episode 23: What Is It and How Can You Develop It? This week, we talked to our resident L&D Guru, Amanda Gilbert, about Emotional Intelligence (EQ). What is it, why should you use it, what are the risks, and how can you develop it? Jimmy was put out by Rishi Sunak's lack of EQ when he trashed the credibility of his favourite trainers. James struggled to see the problem (he still can't spell empathy). If you've ever wondered about EQ and want to learn how to develop yours and improve your relationships, listen on. Sources and extra material are available below. … [Read more...]