Season 3 - Episode 024 The first time you manage people is a little like being handed a live grenade with the pin already pulled. You’re promoted because you’re brilliant at your day job—only to discover that managing humans requires a completely different skill set, one nobody bothers to teach you. Welcome to the brutal, hilarious, and occasionally soul-crushing reality of middle management. In this episode of A Job Done Well, Jimmy and James dissect the moment they realised they were woefully unprepared for leadership. From James’s early days of bollocking subordinates (and then apologising) to Jimmy’s face-off with a delusional cashier who insisted she was never late, they expose the … [Read more...]