Season 3 Episode 33 Everyone wants a team of high performers. Or do they? This week, Jimmy and James dismantle the corporate obsession with “high performers”—a label so vague it could mean anything from “top salesperson” to “office psychopath who throws toys out of the pram when they don’t get their way. The episode exposes the absurdity of how organisations define, reward, and often suffer from their so-called high performers. Is it the person who hits the numbers? The one who sucks up to the boss? Or the quiet grafter who never makes a fuss? Jimmy and James argue that the real problem isn’t just the subjectivity—it’s the chaos left in their wake. High performers can be super chickens, … [Read more...]
The Way You’re Solving Problems Is Probably Wrong
Season 3 – Episode 028: With Ed Wells Let’s be honest: most managers don’t know how to solve problems. They spend their days firefighting issues they don’t understand, slapping on plasters, and praying the next disaster waits until they are on holiday. Enter Ed Wells, Chief Strategy Officer of What Caused This, who’s here to explain why your organisation’s approach to problem-solving is probably as effective as the proverbial chocolate teapot. This episode explains the messy, often ignored world of root cause analysis—not just as a buzzword, but as a way to stop repeating the same mistakes. Ed breaks down why complexity isn’t going away, why your quick-fix mentality is costing you more … [Read more...]