Season 3 - Episode 024 The first time you manage people is a little like being handed a live grenade with the pin already pulled. You’re promoted because you’re brilliant at your day job—only to discover that managing humans requires a completely different skill set, one nobody bothers to teach you. Welcome to the brutal, hilarious, and occasionally soul-crushing reality of middle management. In this episode of A Job Done Well, Jimmy and James dissect the moment they realised they were woefully unprepared for leadership. From James’s early days of bollocking subordinates (and then apologising) to Jimmy’s face-off with a delusional cashier who insisted she was never late, they expose the … [Read more...]
Transformational Leadership
Season 1 – Episode 34: A Game Changing Approach or Just Good Management? This week, as part of our Leadership Series, we explore Transformational Leadership – A leadership style for today's environment, where change is the only constant (if you believe the hype). Amanda shares a model to help define and understand the characteristics of a Transformational Leader, and we all bring this leadership style to life with our experiences... as ever, good and bad. We wanted to unlock the secrets of 'Inspirational Leadership'; however, we realised that this is an outcome, not a style... so Amanda introduced us to a great substitute that could help you 'inspire' your teams to 'transform' … [Read more...]
Emotional Intelligence
Season 1 – Episode 23: What Is It and How Can You Develop It? This week, we talked to our resident L&D Guru, Amanda Gilbert, about Emotional Intelligence (EQ). What is it, why should you use it, what are the risks, and how can you develop it? Jimmy was put out by Rishi Sunak's lack of EQ when he trashed the credibility of his favourite trainers. James struggled to see the problem (he still can't spell empathy). If you've ever wondered about EQ and want to learn how to develop yours and improve your relationships, listen on. Sources and extra material are available below. … [Read more...]