Season 2 – Episode 25: With Bernie Smith Bernie Smith, KPI guru, is back to help us find 'gold bars' - those vital measures that drive business success. Bernie shares a simple three-step method for unlocking those gold bars, using examples as diverse as predicting an international incident from pizza sales data, spotting a COVID outbreak using scented candle complaints, and calculating the number of piano tuners in Chicago. Despite being an analytical love fest, this is one of our most entertaining and informative episodes. (They only briefly discuss celery cell growth and paper moisture levels!) Further Information A single point of contact for Bernie and his … [Read more...]
Governance
Season 1 – Episode 18: Can You Make It Sexy, or at Least Useful? Is that impossible, you think? This week, we will examine governance — what it is and why it is essential. What are some of the mistakes made when setting up governance, and how can you ensure it fulfils its vital purpose — ensuring the right things get done, accelerating progress and maintaining quality — without boring the pants off everyone? It's not impossible. Just have a listen… Find out more by emailing jimmy@ajobdonewell.com or james@ajobdonewell.com … [Read more...]
What Gets Measured Gets Done
Season 1 – Episode 3: The Power of Numbers Jimmy and James discuss the impact of measures and how to use them. They discuss the power and pitfalls of measuring performance and progress. Ever experienced targets at work? Unintelligible coloured graphs? A metrics storm of measures and wondered why things aren't getting better. This is the podcast for you….. Transcript Episode 3: What Gets Measured Gets Done [00:00:00] James: hello, I'm James. [00:00:04] Jimmy: Hi, I'm Jimmy. [00:00:05] James: Welcome to A Job Done Well, [00:00:08] Jimmy: The podcast about the world of work and how to improve the daily grind. Well, James, how has your … [Read more...]